A Revolutionary Advancement in the Consumer’s Ability to Customize Purchased Software

Most web-based software customization features are limited to allowing the user to, changing the name of some fields, adding fields with limited functionality, and adding the Company Logo to the application web pages.

 A new technology developed by VieBase, a software development technology company, for use in its industry based software products has changed the meaning of “Software Customization”.  This customization revolution is available in their Service Industry Software VieDispatch.  The target market for this software is service companies whose technicians use company service trucks to deliver services for commercial and residential customers (Plumbing, HVAC, Electrical, Carpet Cleaning, Handyman, Security, etc.).

VieDispatch users are able to add an unlimited number of “Sections” and an unlimitied number of “Fields” to those sections.  However, this is not where it ends.  Every field can be assigned a data type such as;

  • Currency
  • Date: a calendar pops up when the user clicks in the field
  • Date and Time
  • Email
  • (Attach) File
  • (Attach) Image
  • Number
  • Text 

The user can also assign a “Field Type” to each field such as;

  • Multiple Selection (drop-down, pick-list)
  • Single Selection (drop-down / pick-list)
  • Text-Long : creates a scrollable text box
  • Text-Phone: puts entered numbers in phone format (000)-000-0000 

Other customization features include the following;

  • “Tool-Tip”: gives the user a tip when their mouse hovers over the field
  • Sorting of Sections
  • Sorting of Fields within a Section
  • Visibility: makes a field viewable based on the value in another field 

These revolutionary customization features enable a company to track any type of data needed, including images and documents.   Before the development of this exciting technology, most changes requested by customers to their software vendors could only be implemented on a “Global” basis where all customers would see the changes.  Thus, very few customer requests get implemented. 

With VieDispatch software, a business can have the advantages at a “custom built” system without the exorbitant costs.

Leave a comment